Contact

How Can We Help Today?

Owned and operated by Home Grown Athlete, our team is ready to help with orders, equipment questions, or product recommendations.

We reply within 1 business day (Monday to Friday, 9:00 AM to 5:00 PM CT).
Reach Us

Choose Your Preferred Channel

Email
support@homegrownathlete.com
Replies within 1 business day
Phone
281-910-8010
Monday to Friday, 9:00 AM to 5:00 PM CT
Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 1 to 3 business days and arrive within 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like pitching machines and golf simulators may require additional handling time.

How do I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package every step of the way until it arrives at your door.

What is your return policy?

We offer 30-Day Returns on eligible items. If your equipment does not meet your expectations, please refer to our Return Policy page for full details on how to start a return.

Can I exchange an item for a different model?

Yes, exchanges are available within our 30-Day Returns window. Contact us with your order number and the item you would like instead, and we will walk you through the process.

How do I choose the right pitching machine for my young athlete?

Consider your athlete's age, skill level, and the types of pitches they want to practice. Our pitching machines range from entry-level models for beginners to advanced options that deliver multiple pitch types. Send us a message and we are happy to help you find the right fit.

Do your soccer goals and golf simulators require assembly?

Most of our soccer goals and golf simulators do require some assembly by the customer. Each product includes detailed instructions and the necessary hardware so you can get set up in your backyard, garage, or home training space.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send a Message

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Select a topic...
Order Status or Tracking
Pitching Machine Questions
Soccer Goal or Golf Simulator Questions
Returns or Exchanges
General Training Equipment Help
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Responses

Every email and phone inquiry is answered within 1 business day by our dedicated support team.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Free Continental Shipping

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI) with no order minimum required.

30-Day Returns

Not the right fit for your athlete? Our 30-Day Returns policy is backed by a straightforward process.